Event planners need up to date information that explains everything from how to decorate, to the use of technology, and everything in between. It is through planned events that we remember our shared history, our friends, family, and community. In this course we describe the creative process of event planning, how to identify the needs of your guests, how to budget and control costs and how to develop a design both virtually and in person.
Single Courses
Course Type:
Mentor Supported
$1,500.00
Course Type:
Mentor Supported
Despite its importance, top notch customer service is still the exception rather than the norm. Our Managing Quality Service in Hospitality course teaches the concept of treating customers as guests and creating a "WOW" experience for them. We discuss how to develop and maintain a service culture, how to manage service encounters, and how to promote quality customer service.
$1,000.00