- Description
- Objectives
- Outline
- Materials
- Certification
- System Requirements
- Watch a Demo
Our Complete Career Training Programs (CCTP) include both the training you need and the skills you will want in order to be prepared for your new career. We have taken online career programs to a whole new level by bundling our Career Training with Personal Enrichment courses to ensure you have a diversified learning experience.
Our mentor-supported career courses focus on the industry standards that prepare you for your chosen career or certification. You will also get our smaller, four-week long, instructor-led personal enrichment courses to further your employment training.
Sign up today for this all-inclusive career training program!
Medical Office Assistant
Would you like to know more about the role of medical assistants? Are you interested in what medical assistant duties involve? Also known as a medical administrative assistant or medical assistants, a medical office assistant performs a wide range of duties that are imperative to the smooth operation of a variety of medical offices. Medical office assistant duties can include updating patient files, filling out insurance forms, coordinating laboratory services, answering phones, ordering and maintaining medical supplies and equipment, and more. As the healthcare industry continues to expand, so does the need for medical office assistants. Many doctor's offices have come to rely on the work of a medical administrative assistant who performs a number of important medical office assistant duties.
Prerequisite(s): None
Electronic Health Records
The nation's health care delivery system is rapidly being transformed by the introduction of computer-based health information systems - specifically, by electronic health records (EHRs). This Electronic Health Records course answers the need for health care students to understand the entire medical office workflow process, from scheduling an appointment with the doctor to collecting the final payment. Also included in our course is the clinical staff’s use of a point-of-care electronic health record. Included in our course is the detailed use of SimChart’s fully integrated electronic health record and practice management system. SimChart’s simulations allow students to practice each of the medical office workflows steps. Our Electronic Health Records course provides you with techniques and rationales for using electronic health records in practice and shows how the electronic health record affects your responsibilities on the job.
When you begin your career in the health care workplace, it is important that you have a clear understanding of EHR. The knowledge and experience gained through this course will be a vital component of the skills and competencies needed in the 21st century medical workplace.
Prerequisite(s): None
Keyboarding Made Easy
Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Our course teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises for keyboarding with ease. Develop your digital dexterity with our Keyboarding Basics course.
Medical Terminology: An Overview
Medical terms can be complex, confusing and difficult to memorize. By understanding the origins of the words and their building blocks - such as roots, prefixes and suffixes, the terminology will make sense and be easier to use in everyday settings such as doctor’s offices, labs, pharmacies, hospitals and clinics. This course is structured to help you break down commonly used terms and understand how medical terminology relates to body parts, diseases and procedures.
Improve Your Grammar and Punctuation
Feel a little rusty with your grammar skills? Take our Improve Your Grammar and Punctuation course! Students taking this course will benefit from a review of English grammar, punctuation, and capitalization rules. Other topics covered include how to construct sentences and paragraphs that flow gracefully and we will provide clarification to some of the English language's most confusing and confounding words. The practical nature of this course will provide students of all ages with the skills and knowledge they need to succeed in the workplace or to improve their writing skills for other purposes.
** Course Subject to Change.
Medical Office Assistant
After completing this course, you should be able to:
- Identify the role of medical office assistant professional
- Recall the steps for managing patient records
- Recognize the standards for professional oral and written communication
- List the steps for managing various office financials
- Define the requirements for basic office management
Electronic Health Records
After completing this course, you should be able to:
- Identify the developmental challenges associated with creating electronic health records
- Define electronic health record and its advantages and disadvantages
- Recognize the importance of patient data privacy
- List the steps for basic coding techniques
- Name the steps for documenting in the EHR
Keyboarding Made Easy
After completing this course, you should be able to:
- List ways to become familiar with the keyboard layout
- Identify correct techniques for keyboarding and ways to improve skills
- Recognize different styles of text
- Recall how to keyboard for personal and business writing
Medical Terminology: An Overview
After completing this course, you should be able to:
- Identify the foundation of medical terminology
- List functions of major body systems such as skeletal, muscular and sensory
- Recall how your blood vessels, lymph nodes and heart work together
- Recognize the fundamentals of the body’s endocrine system, central nervous system and the male and female reproductive systems
Improve Your Grammar and Punctuation
After completing this course, you should be able to:
- Recall the proper rules of English grammar
- Recognize parts of speech and how to construct sentences and paragraphs
- Define the rules of capitalization and punctuation
- Identify how to write numbers and dates correctly
Medical Office Assistant
Medical Office Assistant Module 1
Professional and Career Responsibilities
- Customer Service
- Employment Opportunities
- Job Responsibilities
- Understanding Emotional Work-Related Problems
- Professionalism
- Licensure
- Certification
- Health Care Reform
- History of Health Care
- Changes in Health Care
- Today’s Health Care Delivery System
- Medical Practice Setting
- Physician Specialist
Medical Office Assistant Module 2
Ethics and Communications
- Medical Ethics
- Medical Etiquette
- HIPAA 1996
- Confidentiality
- Medical Professional Liability
- Criminal and Civil Law
- Litigation Prevention
- Essential Communication
- Methods of Communication
- Professional Communication
Medical Office Assistant Module 3
Correspondence
- Written Communication
- Letter Standards, Styles and Components
- Composing Correspondence
- Supplies and Equipment
- Handling Incoming and Outgoing Mail
- Managing Office Mail
- Electronic Communication
Medical Office Assistant Module 4
Managing the Office
- Opening and Closing the Medical Office
- Processing Patients
- Reception Area
- Office Safety and Emergency Preparedness
- Telephone Procedures
- Telephone Equipment and Services
- Documenting Phone Calls
Medical Office Assistant Module 5
Appointments and Scheduling
- Appointment Scheduling Systems
- Scheduling Methods
- Scheduling Tips and Types of Appointments
- Appointment Reminders
- Appointment Reference Sheet
- Patient Satisfaction and Communication
- Staff Meetings
- Office Safety
Medical Office Assistant Module 6
Records Management
- Electronic Filing Procedures
- Paper-Based Filing Rules
- Filing Equipment
- Filing Documents in Patient Records
- Record Retention and Storage
- Destroying Documents
- Patient Medical Records
- Medical Record Systems
- Recordkeeping
- Drug and Prescription Records
- Medication Instructions and Refills
Medical Office Assistant Module 7
Health Claims
- Procedure Coding
- Coding for Professional Services
- CPT Coding Terminology
- Reimbursement Terminology
- Electronic Coding Aids
- Diagnostic Coding Using ICD-10-CM
- ICD-10-CM Codebook Organization
- Chapter-Specific Coding Guidelines
Medical Office Assistant Module 8
Health Insurance Systems
- Introduction to Insurance
- Types of Insurance
- Types of Managed Care
- Insurance Benefits
- Insurance Plans and Programs
- Insurance Claims Processing
- Health Insurance Claim
- Claim Status, Denials, and Appeals
Medical Office Assistant Module 9
Financial Administration
- Introduction to Fees, Credit and Collection
- Revenue Cycle
- Fees
- Patient Billing and Collection Methods
- Credit and Collection Laws
- Bookkeeping and Banking
- Accounts Receivable
- Bank Statements
Medical Office Assistant Module 10
Financial Management
- Managing the Office
- Medical Practices
- Computerized Financial Management
- Analyzing Practice Productivity
- Accounts Payable
- Payroll
- Seeking a Position as an Administrative Medical Assistant
**Outlines are subject to change, as courses and materials are updated.**
Electronic Health Records
Electronic Health Records Module 1
Introduction to the Electronic Health Record
- What is a Health Record?
- Who Documents in the Health Record?
- Who Owns the Health Record?
- The Electronic Health Record
- Advantages of Electronic Health Records
- Disadvantages of Electronic Health Records
- Role of the Healthcare Professional Using the Electronic Health Record
- Professional Organizations
Electronic Health Records Module 2
Overview of SimChart
- The Medical Practice and Electronic Health Records
- Accessing SCMO Through Evolve
- Getting Comfortable with Electronic Health Records
- SCMO Assignment View
- Features in SCMO
- Establishing and Maintaining a Patient Registry
- Internet Use in the Medical Practice
Electronic Health Records Module 3
Privacy, Confidentiality and Security
- HIPAA Law
- Confidentiality vs. Privacy
- Security Safeguards for the Medical Practice
- Patients’ Rights Under HIPAA
- Access to Protected Health Information
- Patients Protecting Health Information
Electronic Health Records Module 4
Administrative Use of the Electronic Health Record
- Role of the Front Office Assistant
- Communication in the Medical Office
- Incident Reports
- Managing Electronic Health Records
- Calendar
Electronic Health Records Module 5
Clinical Use of the Electronic Health Record
- Documentation in the Electronic Health Record
- Clinical Documentation in the Patient Record
- Tracking Health Screenings and Immunizations
- Using the Electronic Health Record for Patient Education
- The Progress Note
Electronic Health Records Module 6
Using the Electronic Health Record for Reimbursement
- Healthcare Reimbursement
- Revenue Cycle
- Coding Systems
- HCPCS
- Pay for Performance
- SuperBill
- Patient Ledger
- HIPAA 5010 Claim Processing
- Medical Necessity
- Fraud and Abuse
- Patient Statements
- Reporting Features of an EHR
Electronic Health Records Module 7
The Personal Health Record and Patient Portals
- What is a Personal Health Record?
- Innovative Features of Personal Health Records
- Benefits to Providers
- Steps in Creating the Personal Health Record
- Maintaining the Personal Health Record
- Patient Portals
**Outlines are subject to change, as courses and materials are updated.**
Keyboarding Made Easy
Keyboarding Made Easy Module 1
Basic Keyboard Positions
In module one, we will begin with becoming familiar with the keyboard layout. We will explore letters JFKD, the Space Bar, the Enter key, letters HGIE, letters LSA and Semicolon, letters URYT, and letters NVBMC. Also included in module one is proper hand positioning.
- Preparing to Keyboard
- Learning the Keyboard
- Naming Your Fingers
- Home Row
- Position of Hands
Keyboarding Made Easy Module 2
Special Characters and Letter Combinations
Module two looks at corrective and improvement techniques in keyboarding. Also included is using special character keys and keying letter combinations.
- Using the Shift Keys
- Corrective and Improvement Techniques
- Calculating Errors
- Keying Letter Combinations
- AutoBlend Prefixes
Keyboarding Made Easy Module 3
Alignment and Calculations
After looking at aligning text and proper positioning using tabs, module three will take us through different styles of text. Also included in module three is the number row and special characters included on the number keys. Once you are familiar with the keys, we can start working on our words per minute!
- Text Alignment
- Positioning Text Using Tabs
- Using Text Styles
- AutoBlend Suffixes
- Calculating WPM
Keyboarding Made Easy Module 4
Putting the Strokes Together
After becoming familiar with the numeric keypad, module four will discuss how to write and format personal and business letters. Also included in this module is using electronic communication and creating newsletters.
- Using the Numeric Keypad
- Writing and Formatting a Personal Letter
- Writing and Formatting a Business Letter
- Fax Cover Sheets
- Creating a Newsletter
Medical Terminology: An Overview
Medical Terminology: An Overview Module 1
Prefixes, Roots, and Suffixes
Module one will take a look at the basics of body anatomy and organization, the foundation of medical terminology and why words are structured the way they are. We will look at the relationship between Greek and Latin roots, prefixes, suffixes and everyday pronunciation.
- History of Medical Terminology
- Applying Different Rules of Pluralization
- Deconstructing Medical Words
- Pronunciation and Everyday Usage
- Organization of the Body
Medical Terminology: An Overview Module 2
Bones, Muscles, Skin and Sensory
Module two discusses the major body systems such as skeletal, muscular and sensory and their root terminology. We will cover how systems function together and how they correlate to the overall health of the human body, as well as pathology, diseases and conditions that affect these systems.
- Terminology of the Skeletal, Muscular, Integumentary and Sensory Systems
- Skeletal Diseases and Pathology
- Classes and Types of Muscles
- Skin Layers and Conditions
- Anatomy of Eyes, Ears and Nose
Medical Terminology: An Overview Module 3
Heart, Lungs and Gastrointestinal
Module three covers how your blood vessels, lymph nodes and heart all work together, as well as how the respiratory system and organs of the digestive system function. We will also recognize the proper way to diagnose gastrointestinal and respiratory conditions according to the specific body part.
- The Cardiovascular and Lymphatic Systems
- Veins, Arteries and Blood Flow
- Organs of the Digestive System
- Gastrointestinal Diseases and Pathology
- Respiratory Terminology and Diagnostic Tests
Medical Terminology Module 4
Hormones, Nerves, Urinary and Reproductive
Module four discusses the fundamentals of the body’s endocrine system, the central nervous system and the male and female reproductive systems. We will also cover easy methods and simple phrases for memorizing medical terms through study guides and tips and tricks.
- Endocrine System and Hormone Functions
- Parts of the Central Nervous System
- Urinary Tract Functions
- Male Reproductive Systems
- Female Reproductive Systems
Improve Your Grammar and Punctuation
Improve Your Grammar & Punctuation Module 1
Rules of English Grammar
Module one focuses on the rules of English grammar. Students will benefit from a clearly articulated review of English grammar. The module also addresses writing sentences and paragraphs that are clear and easy to read.
- Finding Nouns, Verbs, and Pronouns
- Subject-Verb Agreement
- Clauses and Phrases
- Adjectives and Adverbs
- Effective Writing
Improve Your Grammar & Punctuation Module 2
Using Punctuation
The emphasis of this module is on punctuation. Among other things, students will learn how to use periods, commas, semicolons, colons, and quotation marks.
- Periods and Commas
- Semicolons and Colons
- Quotation Marks
- Apostrophes
- Parentheses and Brackets
Improve Your Grammar & Punctuation Module 3
Rules of Capitalization
This module reviews the rules of capitalization. Our students will learn when to capitalize words in a title, how to capitalize proper nouns, and many other rules that are often confusing for writers.
- Titles and Occupations
- Brand Names
- Proper Nouns
- Titles of Books and Articles
- Cities, Towns, and States
Improve Your Grammar & Punctuation Module 4
All the Extras
In this module our students will learn how to write numbers and dates correctly, using correct punctuation and capitalization. There is also a chapter that covers confusing words and homonyms. The chapter contains an extensive list of common perplexing words and clear explanations on how to use them correctly.
- Writing Numbers in Sentences
- How and When to Capitalize Numbers
- Writing Fractions and Decimals
- Writing Dates
- Homonyms and Confusing Words
**Outlines are subject to change, as courses and materials are updated.**
Ed4Career is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks*. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.
The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!**
*A few courses still have physical materials.
Medical Office Assistant
Upon successful completion of our Medical Office Assistant course, students will be prepared for an entry-level position in a medical office setting and will be prepared to sit for the NHA national certification exam to become a Certified Medical Administrative Assistant (CMAA).Electronic Health Records
Upon successful completion of our Electronic Health Record Specialist course, students will be prepared for an entry-level position as an Electronic Health Record Specialist in a medical office and to sit for the NHA national certification exam to become a Certified Electronic Health Record Specialist (CEHRS).** Certification exams are not included in the cost of the course.**
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player